Outbound services provided by BPO call centers include the following: In charge of telemarketing operations: Telemarketing is the process of marketing a company’s products or services over the phone or the Internet.

Telemarketing’s purpose is to identify leads for a sales team, get consumer feedback, boost brand interest, and push products or offers to customers. Telemarketing activities include sending data to a sales team and scheduling customer appointments.

Nearly all companies even Fortune 500 companies use telemarketing services. Companies utilize telemarketing to sell their products or services and reach new markets and customer bases.

Telemarketing is the direct sale of goods or services to prospective clients through the phone or the Internet. Outbound calls, inbound calls, lead generation, and sales calls are the four most prevalent types of telemarketing.